Promotores Improving the Quality of Health Care in Hospital Emergency Departments
(* = Translation Provided)
After attending this workshop, participants will learn differences between the United States health care system and health care systems that exist in Latin American countries, and will be able to identify services that promotores can provide in Emergency Department settings to address the gaps that exist in the U.S. health care system. Participants will also learn of the challenges and successes that Providence has faced while building a promotores program in the Emergency Department.
1. Promotores will identify two differences in the United States health care system vs. the health care systems that exist in Latin American countries.
2. Participants will identify at least two services that promotores can provide in Emergency Department settings.
3. Promotores will be able to identify best practices utilized by Providence Health & Services that they can replicate in their own settings.